Questions.
The short answers.
Is this legal advice?
No. We're not lawyers and we're not a law firm. We show you what your state's law says, with a link to the official text, and give you a letter you can send. You decide what to do.
What does it cost?
Checking your case is free. The letter is $19, once. No subscription, no account.
What if my landlord ignores the letter?
Then you have it in writing that you asked, when, and why. That record matters if you go further. Small claims court is the usual next step.
Can you help me with small claims?
Not yet. Your county court's website has the forms and the filing fee.
Does the letter work?
We can't promise a result. A clear letter that cites the law and asks for a specific amount by a specific date is the step renters are usually told to take first. It's also the step most people get stuck on.
Which states do you cover?
California, Connecticut, Maryland, Massachusetts, Minnesota, Missouri, Nevada, New York, North Carolina, Ohio, Texas, Virginia and Washington. Florida and Illinois are coming soon. We add a state only after checking its law against the official text.
They're charging me to repaint. Is that allowed?
Normal wear and tear can't come out of your deposit in California, Maryland, Massachusetts, Minnesota, Missouri, Nevada, New York, North Carolina, Texas, Virginia or Washington. Paint wearing out over time is the classic example. Damage, like holes or a wall you painted purple, is different.
When does the clock start?
Usually the day you move out and hand back the keys, or when your lease ends if that's later. In Texas and Minnesota, the clock waits for your new address in writing. In Connecticut, it can add 15 days from when they get it. Your state's page has the details.
What do you do with my answers?
They stay in your browser. We don't see them unless you email them to us. Stripe handles payment.
How do I send the letter?
Certified mail with a return receipt, from any post office. Keep the receipt. Email a copy too.
When do I get my letter?
Usually right after you pay. If it can't open automatically, we'll email it to you within 48 hours.
Refunds?
If you don't get your letter within 48 hours of paying, email us within 7 days of paying and we'll refund you in full. Because the letter is delivered right away, all other sales are final.